1. Information We Collect
We collect information you provide directly (for example: name, email, and any voice recordings or files you upload). We also collect technical and usage data (for example: device type, browser, IP address, and anonymized usage metrics) to help improve our service.
2. How We Use Your Information
Your information is used to operate, maintain, and improve SpeechMend — including training and refining models, personalizing your experience, diagnosing issues, and developing new features. Voice recordings are used only to analyze speech, provide feedback, and improve related features.
3. No Sale of Personal Information
We will never sell your personal information or voice recordings to third parties. We may share data with trusted service providers (for example: cloud storage, analytics, or payment processors) who perform services for us. Such providers are contractually required to protect your data and use it only to provide those services.
4. Sharing & Legal Requests
We disclose information only (a) to service providers as described above, (b) when required by law or to respond to legal process, (c) to protect our rights, safety, or property, or (d) with your explicit consent.
5. Security & Retention
We implement reasonable administrative, technical, and physical safeguards to protect your information. We retain personal data only as long as necessary to provide the service, improve the product, comply with legal obligations, and resolve disputes.
6. Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at the address below. We will respond in accordance with applicable law.
7. Children
SpeechMend is family-friendly. We do not knowingly collect personal information from children under applicable minimum ages without parental consent. If you believe we have collected a child's information without appropriate consent, contact us and we will promptly investigate and remove it.
8. International Transfers
Data may be processed in countries different from your country of residence. When this occurs, we protect data transfers with appropriate safeguards required by law.
9. Changes to This Policy
We may update this policy. Substantial changes will be posted on this page with an updated "Last updated" date.
10. Contact
For questions or to make a privacy request, email: privacy@speechmend.com
Last updated: 2025-08-24